Shipping Policy

LOCAL SHIPPING:

Orders take between 5 to 9 working days as our products are freshly made in small batches to ensure you receive high quality products.

Each product is packed within a suitably sized box with protective bubble wrap for extra protection. The parcel is then sealed with tape. Our couriers take great care when handling parcels.

Please note that we don't take any responsibility for courier service delays. 

Canna Me does not take ant responsibility for damaged, stolen or lost items or any additional costs that may occur. 

INTERNATIONAL SHIPPING:

All international shipping to countries outside of South Africa are done on a case to case basis and clients will communicate with us directly to arrange shipping. 

International shipping of parcels from South Africa has come a long way but we are still met with many challenges. Canna Me does not take ant responsibility for damaged, stolen or lost items or any additional costs that may occur at destination customs. 

Additional fees my apply to international shipping costs depending on destination and goods. These costs could be FOREX charges admin charges for certificates or licenses needed to ship certain items. All charges will be communicated with the client on the first quote/invoice. 

Shipping costs are calculated at the time of inquiry via quotes from our various trusted shipping partners. These quoted prices may differ at the time of acceptance of the said quote by client. Canna Me will not be held responsible tor these additional costs and will re-invoice the client for the balance. However, if the client has signed and made full payment of the quoted amount Canna Me will reach out to the client to discuss the situation and come to a agreement.